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REGISTRARIAL SERVICES: REGISTRAR'S OFFICE AND STUDENT FINANCIAL SERVICES
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Recruitment and Liaison Office

The Recruitment and Liaison Office is the welcome centre of the campus, responsible for promoting Glendon to prospective students. The Liaison team attends university and career fairs and visits high schools in Ontario across Canada and abroad. They host on-campus special events and tour programs, run an admissions enquiries service, and produce a host of promotional materials in English and French. Liaison also works closely with educational and cultural organizations to support bilingual education.

Library

The Leslie Frost Library’s collection consists of approximately 250,000 monographs, 18,000 electronic or print journals and 20,000 government documents. The language ratio is approximately 70 per cent English, 30 per cent French with a growing Spanish collection. Instruction is available on a variety of topics: general research methods, research in specialized databases or any special request. Students and faculty of Glendon have full privileges at all the York libraries, giving them access to Canada’s third largest academic collection. Most material from the other York libraries can be sent to Frost on a day’s notice.

Bookstore

The bookstore is located in the basement of York Hall. All required textbooks for courses are stocked. The bookstore also stocks a large range of used books. All books are priced at the Canadian publishers’ or distributors’ recommended list price. Any book not in stock may be special ordered. The bookstore also carries stationery, Glendon and York clothing, confectionary, and a selection of other items. The Glendon Bookstore has access to the large stock of the Keele campus bookstore.

Glendon Gallery

The Glendon Gallery is a public art gallery located on the Glendon campus. The gallery presents a program of monthly exhibitions from September to May. Emphasis is placed on the educative function and contemporary art. Literature in French and English, as well as guided tours, lectures by artists, curators complement the exhibition program. Additional information is available in the gallery or by calling 416-487-6721 or 416-487-6859 or visit the Web site http://www.glendon.yorku.ca/gallery.

Theatre Glendon

Theatre Glendon, in York Hall, is a fully equipped theatrical performance space with its own staff of production professionals. It annually houses a full season of in-course and extracurricular student productions, and hosts visiting professional companies as well. The theatre is the second home of everyone enrolled in drama studies. Additional information is available at the theatre or by calling 416-487-6722.

Residence

Glendon has two residences, Wood and Hilliard, which together house 401 students in comfortably furnished single, small single and double rooms. There are a large proportion of single rooms open to students in all years of study. Residence is guaranteed to first-year students who meet the application deadline.

Each residence is divided into houses of 30 to 45 students; some are designated to be exclusively for women, while others are
co-ed. Please note that all members of the house share all facilities in a house, including its washroom(s).

Residence rooms are carpeted and completely furnished with beds, desks, dressers, clothes cupboards, bookshelves, chairs, drapes and recycling baskets. Please note that linen is available for purchase upon request. The rooms are designed to encourage personal additions such as posters, wall hangings, plants and the like. Due to a lack of storage space, however, all University furnishings must remain in the rooms. For the safety of all residents, microwave ovens, toasters, pets, and air conditioners are among some of the items not permitted in residence rooms.

All Residents eat in the Cafétéria Glendon and at the Eurobaguette sandwich shop. Please see the Meal Plan section for details. The residences have limited kitchen facilities available for those with documented medical needs.

Each residence house has a common room with cable television. Students also have access to vacuum cleaners, irons, DVD players, movies, pool and billiard equipment and a study room. Each residence room includes a York Telecomm phone line, which includes voicemail and caller ID. Rooms are additionally equipped with internet access, requiring a cable only. Card operated laundry facilities are located in the basement of each residence.

Applications to residence are made through Glendon Housing Services, 416-487-6844. In the residences themselves, a team of professionals endeavour to enrich the experience of residence life, including administrators, the Residence Life Coordinator, Residence Life Assistants, Night Porters, Caretakers and Dons who act as resource people while helping to foster a sense of community in each house.
Residence students are at the heart of the academic, social, artistic and athletic life of the campus. The community fosters the opportunity for building lasting friendships, and communicating with students from all over the world allows residents to practice both of Canada’s official languages in a friendly environment.

Summer residence accommodation is also available for students and visitors.

Meal Plan

All students living in residence are required to purchase a meal plan. This plan enables students to retain the responsibility for satisfying their own dietary needs within the range of available à la carte selections.

A debit card, the YU-card, is issued to each residence student as per the meal plan and can be spent at any University-controlled food service outlet on food and non-alcoholic beverages. At Glendon, the outlets are the Cafétéria Glendon and Eurobaguette. The card system allows for flexibility and choice, and it allows for students to spend as little or as much as they like at each meal. Suggestions and concerns are brought to the Food Services Committee, which is composed of student representatives living in residence and off-campus.

It is unlikely that the amount of meal plan money included in the residence fee will purchase 100 per cent of the resident’s food requirements for eight months unless he or she is a very light eater or plans to dine frequently off-campus. Thus, residents will generally need to supplement the meal plan with cash purchases.  Meal plans are available in amounts of $2500, $3000, and $3500.  Detailed information is available at http://www.yorku.ca/yucard.

Residence Fees

The residence fees for the 2009-2010 academic sessions are as follows and may change for the 2010-2011 academic year:

Room Type Double Small Single Single Large Single
Room Charge $4,170 $4,499 $4,783 $5,008

Athletics

The Glendon Athletic Club is situated in the Proctor Field House, located on the lower level of the campus. Facilities include a 25-yard indoor pool, a gymnasium, a Group Exercise room, a weight room equipped with free weights, Lifefitness machines and top-of-the-line cardio equipment, four International squash courts, a Spinning® studio and an indoor golf driving range. Outdoors you will find a soccer pitch, three tennis courts, a baseball diamond and a cricket pitch. In addition, health and wellness services (physiotherapy, massage therapy and chiropractic and nutritional counselling) are available on a fee-for-service basis. Change areas and day-use lockers are provided.

Student memberships include access to all of the facilities and most classes; however instructional classes (personal training, karate, learn to swim, masters swim, squash lessons) do cost extra. In addition, wellness services (physiotherapy, massage therapy and chiropractic) are available on site on a fee-for-service basis. For more information regarding the Glendon Athletic Club call 416-487-6717 or visit our Web site at http://www.glendon.yorku.ca/gac/.

Counselling and Disability Services

Counselling and Disability Services offers a wide variety of bilingual counselling and career services to Glendon students. To make an appointment you can either drop by the centre, located in E103 Glendon Hall or call 416-487-6709.

Personal counselling: students come to the Counselling and Disability Services centre with a diversity of problems and needs. Some common concerns experienced by students at university are: living away from home for the first time, work pressures, forming new relationships and confusion over goals and identity. At the Counselling and Career Centre you will find professionally trained counsellors who will listen to your concerns and help you sort things out. All matters discussed at the centre are strictly confidential.

Career counselling: career issues are a major concern for everyone. While some students have clear career goals, the majority are not yet sure which career path suits them. The centre offers individual and group career planning sessions to help you explore your interests, abilities and values. Interest tests are also available to assist you with your career planning. In addition there are career information days and employment fairs held during the year.

Group programs: Counselling and Disability Services offers workshops on many topics including: avoiding procrastination, stress management, communication skills, weight management, increasing self-confidence, relaxation training, career options, job search strategies, resume writing and interview preparation. In addition, there is a support group for students who have been out of school for a period of time.

Learning skills: students often lack a systematic approach to studying and therefore feel overwhelmed by their studies. Throughout the year, Counselling and Disability Services offers workshops on study skills which include time management, note taking, reading a textbook and exam preparation strategies. You can also make an individual appointment with a counsellor to discuss any of your study problems.

Services for students with disabilities: Counselling and Disability Services has a comprehensive support program for students with disabilities. The program includes individual consultations, a peer tutoring program for help with learning strategies and adaptive technology. The centre also arranges with faculty for special accommodations needed for course evaluations and examinations.

Sexual Harassment Complaint Centre: Counselling and Disability Services acts as a liaison to the Sexual Harassment Education and Complaint Centre located on the Keele campus.

Resource Centre: there is an excellent resource library in Counselling and Disability Services, where you are welcome to drop in and browse. It contains educational and occupational information, career planning reference guides, as well as self-help materials on personal issues, job search techniques, resume writing, job interview tips and study skills. In addition, you can access volunteer positions and job postings, and an Internet employment site.

Students With Disabilities

Counselling and Disability Services, 416-487-6709 works in conjunction with the York Centre for Persons with Disabilities 416-736-5140. Most of the buildings and rooms at Glendon are accessible to disabled persons; however students wishing to study at the college or live in residence are encouraged to contact either of the offices mentioned, to discuss their own particular situation.

Academic Writing Workshop

The Academic Writing Workshop offers free services designed to help students make significant and immediate improvements to their academic work.

This series of one-hour workshops includes several strategies for developing strong academic writing skills and for improving overall achievement in specific academic tasks including essay writing, grammar, punctuation, sentence structure, argumentation, citation, oral presentations and exam writing. Each workshop is supplemented with a useful selection of additional Web resources and handouts.

Students are encouraged to participate whether they are writing in their first or second language, as workshops are designed to address all skill levels. Students are invited to attend as many workshops as they wish. Each workshop is followed by one hour of dedicated time for individual consultation.

For further information or to register for a workshop, please visit the Writing Workshop Web site located under Academic Services on the MyGlendon site.

Off-Campus Housing

Glendon runs an off-campus housing service for students. Housing lists can be mailed to out-of-town students for a small fee. The lists are also available online at http://www.yorku.ca/scld/offcampushousing/. During the school year, all listings received are posted on the notice boards. The telephone number for enquiries is 416-487-6844.

International Students

The Office of Student Affairs (416-487-6844) in conjunction with York International (416-736-5177) acts as an information centre for international students at Glendon. International students with questions, comments or problems are encouraged to contact the Glendon office at any time. Senior international students are often available to help new students in their adjustment to life at Glendon.

Glendon-Keele Shuttle Service

Transportation Services offers a complimentary Glendon-Keele Shuttle Service for the York community. For further information and schedule details, please call Transportation Services.

Glendon Parking

A limited supply of parking permits are available to all community members on a first come, first serve basis. Parking Services encourages early purchases for the availability of space and to avoid any line-ups.

Please ensure you have fully completed an application form. Incomplete applications will be returned to the applicant and result in unnecessary delays. In order to purchase a parking permit you must provide valid proof of vehicle ownership or registration (photocopy of the front and back of your vehicle ownership will be sufficient for mail and drop off applications).

Parking permits cannot be issued to persons or vehicles with outstanding violations on their parking account. For information about outstanding violations please call 416-736-5705 for the Keele campus and 416-487-6788 for the Glendon campus and ask to speak with a Violations Officer.

Acceptable payment methods to purchase your permit are cash, cheque, debit, Visa, Mastercard and AMEX. To avoid line-ups and the need to apply in person, applications can be processed by mail.

Applicants renewing their parking permit may be eligible to renew online. Please visit our Web site at http://www.yorku.ca/parking/ for more information.

Parking and Transportation Services and its highly trained, friendly staff of customer service representatives are located in:

    Keele Campus Parking Services
    Parking and Transportation Services
    222 William Small Centre
    155 Campus Walk
    York University
    4700 Keele St.
    Toronto, ON
    M3J 1P3

    Glendon College Parking Services
    Glendon Greenhouse
    2275 Bayview Ave.
    Toronto, ON
    M4N 3M6

Public Transit

The Toronto Transit Commission has two bus routes which service Glendon College: Bayview 11 and the 124 Sunnybrook. For information about schedules and times please call TTC Information at 416-393-4636 or view their Web site at http://www.ttc.ca.

Glendon Security

We are Security: Security, Parking and Transportation Services provide proactive community-based services to York University. The Security section is a 24 hour a day, 365 days of the year operation, comprised of full-time staff members and specialists as well as additional support positions that are staffed by York students working on a part-time basis. We facilitate, support and promote Glendon College, York University Campus as a safe and secure environment to the students, staff, faculty and visitors that make up our community. Predicated on a problem-solving philosophy in partnership with community stakeholders, our services are delivered through outreach programs such as the Undergraduate Residence-Security Liaison Program, patrolling of the campuses by security staff, and advanced security systems such as closed circuit television and Crime Prevention Through Environmental Design.

When and how to call Security: Security Services is a 24-hour-a-day, 365 day-a-year operation and can be called toll-free at 416-736-5333 from any campus pay-telephone.

The security office at the Glendon Campus is located in the Greenhouse.

911 emergencies: any situation that exists where people or property is immediate risk, for example, medical emergencies, crimes in progress, domestic incidents or fires.

911 and then call Security at ext. 33333 or 416-736-5333: in emergency situations the Security Control Centre should also be contacted to facilitate an expedited 911 response. York Security meets and expedites emergency vehicles directly to the location of the emergency so that valuable time is not lost searching for a particular building or residence.

Urgent matters: ext. 33333 or 416-736-5333:

  • If you observe suspicious persons or situations
  • Bomb threats
  • When crimes such as thefts or vandalism are taking place
  • First aid for non-life threatening incidents
  • Potential hazards
  • When conflict resolution is required
  • Hate Crime Incidents

Non-urgent matters and service enquiries: ext. 58000 or 416-650-8000:

  • Building or room access
  • Minor floods, spills
  • When crimes such as thefts or vandalism have occurred
  • General security information
  • Lost or stolen keys
  • Broken windows, walls or graffiti

For any additional information visit our Web site at http://www.yorku.ca/security/.

Glendon Student Security and Escort Service

Student security officers will meet you at parking lots, bus stops, buildings and residences, and escort you to your campus destination. The Student Security Escort Service operates seven days a week, all year round (except for the university winter closure). Hours of operation are: September to April from 6pm to 2am and May to August from 8pm to 2am. Call the Student Security Office at ext. 66799 or 416-487-6799 during hours of operation. You can call free of charge from any pay phone located on campus.

Lost and Found

Enquiries should be directed to the Glendon Security Office, the Greenhouse, call ext. 66808 or 416-487-6808.

The University regrets that it cannot be responsible for items of personal property left unattended on the grounds or within the buildings.

You can find more information about the Department of Safety, Security and Parking Services at our Web site http://www.yorku.ca/csbo/.

Student Government

The Glendon College Student Union is the social and political expression of students at Glendon. The union executive consists of a president, a vice-president and six directors (cultural affairs, bilingual affairs, academic affairs, clubs and services, communications, and external affairs) elected during the spring election along with six councillors.

Fall elections are held to elect four more councillors, as well as part-time student representatives and first year student representatives. The Glendon Alumni Association also sends an elected representative.

The two main purposes of the union are, first, to protect the interests of students in the academic and administrative affairs of the college and, second, to coordinate and promote student participation in cultural, intellectual and social activities such as dances, clubs, union meetings and colloquia. The three major events of the year are orientation week (at the beginning of September), the Snow Ball (early in December) and the winter carnival (first week of February).

Please get in touch with us and participate in the union. Student solidarity. Our office is in 175 York Hall, opposite the cafeteria, 416-487-6720.

Faculty Council and Committees

Faculty Council is the highest academic body governing Glendon College and includes membership of students, staff and faculty. It meets regularly to deliberate on academic issues which concern the college. These may range from policies and planning for the future to academic standards and student petitions.

Most of the committees of the council are composed of an equal number of faculty and students, including those which handle student petitions, the tenure and promotion of faculty, bilingualism and the screening of all curriculum proposals. Student representation on council comprises up to 15 per cent of the total membership. Elections for these positions are held in March of each year.

Web site: http://www.glendon.yorku.ca/facultycouncil/

Clubs and Organizations

There is a wide variety of formal and informal groups on the campus, with interests ranging from poetry to politics. Students and members of the faculty and staff are encouraged to participate in existing activities, and to start new clubs to meet their interests. The Glendon College Students’ Union (GCSU) will act as a centre of information and support.