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<General Information<Academic Services and Support

Security, Parking and Transportation Services

York University Security Services

We Are Security

The York University Security Services department is located in the William Small Centre, room 228, at the Keele Campus and in the Greenhouse at the Glendon Campus. We are comprised of dedicated security personnel who are focused on the delivery of quality security services to all people within our community. Our service is "community based". This means we seek collegial partnerships with community stakeholders and provide inclusive solutions to security problems for our campus' that best meet the needs of the large and diverse community we serve. Security Services remains committed to the timely delivery of security services in a professional and sensitive manner, treating all persons with the utmost respect, dignity and absolute fairness.

York University Security Services is comprised of four groups: patrol, property watch, campus relations and investigations. Each partners with various community groups or external agencies to provide a specific need to the community, such as pro-active patrolling, service response, emergency response, pro-active event planning, crime prevention, safety programs, statistical analysis, outreach/liaison, and investigation of complaints and criminal activity. Security Services has partnerships within the University community and with external agencies and organizations to provide a better, more efficient and effective service to our community.

The security and safety of the campus requires the cooperation and support of the whole community. Security Services encourages the community to take personal precautions and report any suspicious activity immediately.

The Security Control Centre is staffed and operational 24 hours a day/365 days a year. Any security related information may be obtained by contacting Security Services' general telephone number at 416-650-8000 or extension 58000. For all urgent matters contact 416-736-5333 or extension 33333.

Urgent Matters

Extension 416-736-5333 or 33333:

  • If you observe suspicious persons or situations
  • First aid for non-life threatening incidents
  • When crimes such as thefts have taken place
  • Potential hazards
  • Hate crime incidents

Non-urgent Matters and Service Enquiries

Extension 416-650-8000 or 58000:

  • Building or room access
  • Minor floods, spills
  • General security information
  • Lost or stolen keys
  • Broken windows, walls, or graffiti

911 Emergencies

In a Life Threatening Emergency Call 911Direct

For situations where people or property is at immediate risk, for example a medical emergency, fire or a crime in progress we ask that you contact 911 directly, and then notify Security Services at 416-736-5333 or extension 33333. York Security meets and expedites emergency vehicles directly to the scene of the emergency so that valuable time is not lost searching for a particular building or location.

Keele Campus
York University
4700 Keele Street, 228 William Small Centre
Toronto, Ontario M3J 1P3
General matters: 416-650-8000 or extension 58000
Emergencies: 416-736-5333 or extension 33333
Fax: 416-736-5377 or extension 55377
e-mail: scc@yorku.ca

Glendon Campus
York University
2275 Bayview Avenue, Greenhouse
Toronto, Ontario M4N 3M6
General matters: 416-650-8000 or extension 58000
Emergencies: 416-736-5333 or extension 33333
Fax: 416-736-5377 or extension 55377
e-mail: scc@yorku.ca

Security Control Centre

Located in the William Small Centre, room 228, the Security Control Centre is open 24 hours a day/365 days a year and houses a dispatch centre, Closed Circuit Television Operation (CCTV), alarm monitoring equipment and a first aid station. The Security Control Centre ensures that appropriate community related security services and emergency response are available to the Keele and Glendon community at all times.

Security Officers

Security Officers are customer service professionals trained in non-violent crisis intervention, crime prevention, emergency response, first aid, CPR, Automated External Defibrillators, and a variety of other relevant skills. While maintaining strong working relationships with the Toronto Police Service, they serve a different role. Their primary duties are to provide community security services, proactive visual patrolling, medical response and a variety of other duties, such as assisting community members, alarm response, responding to reports of crime, report writing and investigations. Uniform officers can be seen on foot patrol, in marked patrol vehicles and on mountain bikes. Security Officers have extensive knowledge of York University regulations, grounds, departments and services.

Campus Relations

Campus Relations Officers are a support body within Security Services that initiates and formulates proactive security and safety oriented communication ties with community groups, activity leaders, administration, and academic liaisons. Campus Relations Officers function in a security capacity for events and incidents, using community liaisons to manage the security component of the events. The aim is to provide prevention, non-violent crisis intervention and/or de-escalation, information services and readiness. These officers actively educate community members regarding departmental policies, activities and accomplishments, as well as provide tips about personal safety.

York University Security Services - Behind the Scenes

Investigations

In addition to investigating and providing follow-up to criminal and provincial offences committed on campus, York Security Services proactively researches upcoming events to ensure student safety while continuing to provide a peaceful forum for York educational objectives. On a continual basis Security Services works in conjunction with the Toronto Police Service to enhance the level of service provided to our community.

Crime Prevention

Part of Security Services' crime prevention mandate consists of compiling and analysing statistical information to proactively deploy campus patrols and formulate crime prevention programs and services. These programs are designed to educate people in the community. Through education, individuals become increasingly resilient to the factors that can trigger and influence criminal behaviour. The department also fosters Crime Prevention Through Environmental Design (CPTED) to make it harder, riskier, or less rewarding for offenders to commit crime. The CPTED program introduces ways to deter crime by changing the design of buildings and public spaces.

Emergency Preparedness

York Security Services actively upgrades and sustains an emergency response plan, which is designed to protect life and property, prevent injury, and reduce the negative impact of an emergency on the University community.

Medical Assistance

York Security Services provides 24-hour medical assistance to individuals experiencing illness or injury. The advanced Security Control Dispatch Centre allows the department to ensure appropriate emergency services are dispatched and escorted to the scene, ensuring the fastest and most appropriate response in an emergency.

For more information, please visit our Web site at http://www.yorku.ca/security/.

goSAFE

The primary role of the goSAFE program is to provide safer movement after dark for students, faculty and staff. Student Safety Officers will meet you at campus bus stops, parking lots, buildings and/or residences and safely accompany you to either your destination or one of the goSAFE stops on campus. There are two routes on campus the North Route and the South Route with 11 pick up/drop off locations. It is a complimentary safety service provided to the York community by Security, Parking and Transportation Services, CSBO. The Service operates daily during the academic year (September to April) from 6pm to 2am, and during the summer months (May to August) from 8pm to 2am.

For more information, please call York Student Security/Escort Service at 416-736-5454 or ext. 55454, or visit us at http://www.yorku.ca/gosafe/.

Lost and Found

A Lost and Found office is maintained on the Keele campus at N101 Ross, with operating hours from 11am to 3pm, Mondays through Fridays, and from 5 to 7pm, on Wednesdays and Thursdays. We can also be reached via e-mail lost@yorku.ca. If you are leaving a message by phone or e-mail, please indicate a description of the item that you lost, the date and time that you last saw it, and a contact name and number (or e-mail) where you can be reached. Any items turned into this office are retained for 30 days only. On the Glendon campus, enquiries should be directed to the Security and Parking Office in the Greenhouse, or call 416-487-6808.

The University regrets that it cannot be responsible for items of personal property left unattended on the grounds or within buildings.

For further information, please visit our Web site at http://www.yorku.ca/gosafe/lostfound.html, or call us at 416-736-2100, ext. 33369.

Parking Services

A limited supply of parking permits are available to all community members on a first come, first serve basis. Parking Services encourages early purchases for the availability of space and to avoid any line ups.

Please ensure you have fully completed an application form. Incomplete applications will be returned to the applicant and result in unnecessary delays. In order to purchase a parking permit you must provide a valid vehicle ownership or registration (photocopy of the front and back of your vehicle ownership will be sufficient for mail and drop off applications).

Parking permits can not be issued to persons or vehicles with outstanding violations on their parking account. For information regarding outstanding violations please call 416-736-5705 for Keele campus, and 416-487-6788 for Glendon campus and ask to speak with a Violations Officer.

Acceptable payment methods to purchase your permit are cash, cheque, debit, Visa, Mastercard or AMEX. To avoid line-ups and the need to apply in person, applications can be processed by mail.

Applicants renewing their parking permits may be eligible to renew online. Please visit our Web site at http://www.yorku.ca/parking/ for more information.

Parking and Transportation Services are located in:

Keele Campus Parking Services
Parking and Transportation Services
222 William Small Centre
155 Campus Walk
York University
4700 Keele Street
Toronto, Ontario
M3J 1P3

Glendon College Parking Services
Glendon Greenhouse
2275 Bayview Avenue
Toronto, Ontario
M4N 3M6

For more information, visit our Web site at http://www.yorku.ca/parking/, or call 416-736-5335, or extension 55335.

Transportation Services

Carpooling

Carpooling is a simple way for students and staff to save thousands on gas, maintenance and parking by sharing a ride. Carpooling is an effective option for individuals who commute long distances to and from school/work and have limited access to public transit. For information on how to start carpooling or to register for a free ride-matching service, go to the Smart Commute North Toronto, Vaughan Web site http://www.smartcommuteNTV.ca to find a carpool partner to York University. On average it costs $9,000 a year to own and operate a personal vehicle. When you switch from driving alone, you can save a lot of money while helping to reduce traffic congestion, improve air quality and conserve energy.

VAN GO

VAN GO is a service designed to assist persons with disabilities with their transportation needs at York University. This service is a joint effort between Transportation Services and the Office for Persons with Disabilities, in consultation with ABLE York. The service operates from 8am to 10pm, Mondays to Fridays, during the academic year.

For more information, please call 416-736-2100 ext. 82646 (VANGO) or the Office for Persons with Disabilities at 416-736-5140.

Glendon-Keele Shuttle Service

Security, Parking and Transportation Services offers a complimentary Glendon-Keele Shuttle Service for the York community. For further information and schedule details, please call 416-736-2100 ext. 22546 (or 416-736-5454 from 6pm to 12am) or visit our Web site: http://www.yorku.ca/transportation/shuttle.htm.

GO Train Shuttle Service

Security, Parking and Transportation Services offers a complimentary GO Train Shuttle Service to/from the York University GO train Station and York University. For further information and schedule details, please call 416-736-2100 ext. 22546 or visit our Web site: http://www.yorku.ca/transportation/shuttle.htm.

There are many public transit alternatives and we have several buses and transit companies routed through campus or have express services to York University. Please find below a list of the common ones:

Toronto Transit Commission (TTC)

Downsview Station and Sheppard Station:

  • 196 York University Rocket - Express from Downsview Station; 196B from Sheppard Station via Downsview during peak times
  • 106 York University - from Downsview at non-peak times
  • 107 B&C Keele North - Downsview Station to Rutherford GO Station (107B) or Teston Road (107C) via York U (one-fare service between York Region and York University)

Finch Station: Steeles 60C or 60F

Jane Station: Jane 35E - Express to York U

Keele Station: Keele 41 (41B - including Petrolia; 41C - including Steeles Ave. via Murray Ross Parkway)

Discounted TTC Metropasses

TTC monthly metropasses are sold at a discounted rate from the Parking and Transportation office, located at 222 William Small Centre.

Please note that interested parties must provide photo ID (i.e. YU-card, driver's licence, passport or health card), and a valid York University YU-card, employee pay stub or Great West Life card, in order to confirm York University status (these passes will not be sold to unaffiliated York University people). Community members can also purchase their TTC metropass online. For full details about the TTC sales and eligibility, please contact the Parking and Transportation Office at 416-736-5335 or e-mail transit@yorku.ca or visit our Web site: http://www.yorku.ca/transportation/ttc-metropass.htm.

GO Transit Student Identification Card Application Process

York University and GO Transit have an on-line method of applying for the application. Please note that this GO Transit Student Identification Card is only available for full time enrolled and registered students. In the application you will be provided with the option to either having the card mailed to you or picking it up from the Parking and Transportation Office at the William Small Centre.

Please go to the following Web site to apply for your GO Transit Student Identification Card: http://gocard.yorku.ca or through the Transportation Web site at http://www.yorku.ca/transportation/.

For more information please call 416-736-5335 or e-mail transit@yorku.ca.

GO Transit

Hwy. 407 Express GO Bus Service: Hamilton - Burlington - Oakville - Mississauga - Bramalea - York U Common - Thornhill - Mount Joy - Scarborough - Pickering - Oshawa

Newmarket GO Bus Service: Newmarket - Aurora - King - Maple - York U Common - Yorkdale

Meadowvale Express GO Bus Service: Meadowvale - York U

Bradford GO Train Service: Barrie - Bradford - Newmarket - Aurora - King - Maple - York U - Union Station. A free York shuttle transports passengers to/from the York U Common to the York U GO train Station.

York Region Transit/Viva

Jane-Concord: Route 20 is a new service which provides direct connections to Vaughan Mills Mall; Jane Street Industrial-Employment Corridor; Interchange Restaurants and Entertainment Complex; Ahmadiya Mosque; Paramount Canada's Wonderland (provided only during park operating season) and many other local destinations.

Woodbridge: York University 10 - Islington/Langstaff - Martin Grove/Woodbridge - Rutherford/Islington - Langstaff, south on Ansley Grove and Weston Road - Steeles - York U

Thornhill: York University 3 - from York Region Transit Terminal at Promenade Mall (with connections to YRT Routes 77, 83, 88 and TTC Bathurst 160) - Bathurst/Atkinson - New Westminister - Steeles - Dufferin/Steeles - York U

Viva

Viva means life and life at York University just got better.

Viva rapid transit service is now providing students with a frequent, reliable and comfortable way to get to and from class.

Hop on at the closest Viva station to you, and then hop off at the York University station.

Viva service operates along Yonge Street from Finch Station to Bernard (Blue Line), and Highway 7 (Purple Line) from York University to Town Centre Boulevard.

Viva service operates along Highway 7 from Town Centre Boulevard to McCowan (Purple Line); from Martin Grove to Downsview Station via York University (Orange Line); and from Don Mills Station to Unionville Station (Green Line).

Viva service expands along Yonge Street from Bernard to Newmarket Terminal (Blue Line). Weekday peak-hour service begins between York University and Martin Grove (Purple Line), and Unionville Station and McCowan (Purple Line).

The newest addition is the Viva Pink Line, a week-day peak service running from Finch Station to Unionville Station via Richmond Hill Centre. It runs along Yonge Street and Highway 7 from 5:45am to 9:10am and from 3:10pm to 6:20pm with vehicles arriving every ten minutes or less.

Viva is part of a GTA wide transit system. It hooks up with York Region Transit (YRT), the TTC subway system, and GO Transit, allowing students to get around without a car.

When you purchase a ticket to ride on Viva or YRT, you have up to two hours to hop-on and hop-off to grab a bite to eat, to buy a book or to visit a friend, all for a single fare.

Visit http://www.vivayork.com to register for e-mail updates, ask questions, send us your comments.

Greyhound Canada

Greyhound is a great new service for students to go home or away for the weekend. Greyhound has buses leaving from York University on Fridays and returning to York University from the following locations: Barrie; London and Windsor; Guelph and Kitchener; Peterborough and Ottawa. Tickets are sold for Greyhound services from the Parking and Transportation Office, located at 222 in the William Small Centre. For schedule information, please visit our Web site at http://www.yorku.ca/transportation/.

Cycling to York

For recommended bike lanes, pathways, and suggested on-street routes, refer to the Toronto Cycling Map at http://www.toronto.ca/cycling/ or call 416-392-7592. York University provides safe and secure bike cages. For further bike cage information please contact Transportation Services at transit@yorku.ca.

For more specific information on bus routes and transit services to York University, please refer to the contact information below:

York Transportation Services

http://www.yorku.ca/transportation/
e-mail: transit@yorku.ca
416-736-2100, ext. 22546

GO Transit

http://www.gotransit.com
416-869-3200 Toronto local calling area
1-888-GET-ON-GO (1-888-438-6646) long distance toll free
1-800-387-3652 TTY teletypewriters only

York Region Transit (YRT)/Viva

http://www.yorkregiontransit.com
1-866-MOVE-YRT (1-866-668-3978)

Toronto Transit Commission (TTC)

http://www.toronto.ca/ttc/
416-393-INFO (416-393-4636) 24 hours

Greyhound Canada

http://www.greyhoundcanada.ca
416-367-8747

 

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last modified:
March 11, 2008

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