<York Calendars<Undergraduate Calendar 2001-2002<University Policies and Regulations<Petitions and Grade Reappraisals

University's Responsibilities in the Petition/Appeal Processes

Just as the students who submit petitions and appeals have responsibilities to meet the requirements of the process, the University has responsibilities in administering it.

Non-academic staff:

It is incumbent upon members of the non-academic staff to:

• make available to students advice and guidance regarding options, deadlines, required documentation, and appeal routes by way of written notification, the University Web site, personal appointments or communication over the telephone;

• direct students to the appropriate office for information on petitions/appeals;

• attend to petitions and appeals efficiently to prevent undue delay;

• maintain students' right to confidentiality.

Faculty members:

It is incumbent upon faculty members to:

• respond to requests for information from students and non-academic staff in a timely manner;

• help direct students to the appropriate office for information on petitions/appeals;

• maintain students' right to confidentiality.

Petition/Appeal officers/committees:

It is incumbent upon petition/appeal officers or committees to:

• ensure parties receive fair, consistent and ethical treatment;

• give thorough and serious attention to all requests;

• render decisions only after careful deliberation;

• supply parties with reasons for decisions;

• maintain students' right to confidentiality.