<York Calendars<Undergraduate Calendar 2001-2002<Academic Information<Student Records

Transcripts of Academic Record

Copies of student transcripts will be issued at the student's request. Transcript requests are normally processed as follows:

• Undergraduate: Students who attended York prior to 1982 - seven to 10 days.
• Undergraduate: Students who attended after 1982 - three to five days.
• Graduate: Seven to 10 days.

Note: These timelines are usually met throughout the year, however, transcript orders may be delayed during peak periods: May/June and September/October. Please plan accordingly.

In accordance with the Office of the Registrar Policy on Access to Student Records, the student's signature is required for the release of records (except for e-mail requests which MUST be sent directly to the receiving institution). Transcripts issued directly to the student are stamped "Issued to Student". The Office of the Registrar cannot be responsible for transcripts lost or delayed in the mail.

Methods of Ordering Transcripts

Transcripts may be ordered in person at the Office of the Registrar, by mail, by fax (416-736-5444) or by e-mail. Telephone requests for transcripts cannot be accepted.

Ordering by Mail or by Fax

Requests by fax and mail must be accompanied by the following information:

• Full name when registered as a student and your current name if different;
• York Student Number (or your date of birth and Social Insurance Number) and the degree pursued, e.g. BA, MBA or PhD;
• Current mailing address and a daytime telephone number;
• The number of transcripts required;
• The complete name and address of where you would like the transcript(s) sent;
• Visa or MasterCard information;
• Your signature.

Ordering by E-Mail

Students may order a transcript via e-mail if the transcript is to be sent directly from York to another postsecondary institution. Students may not order a transcript via e-mail to be sent to yourself or any other third party.

Picking Up a Transcript

If someone other than the student plans to pick up your transcript, you must give that person a signed authorization identifying the person and that they are authorized to pick up your transcript. Photo identification will be required.

Payment

The Office of the Registrar accepts cash, debit cards, money orders (payable to York University), Visa and MasterCard. Payments by cash or debit card are only accepted with in person orders made at the Office of the Registrar. (Payments by cheque are not accepted.)

When paying by credit card students must include their name, the type of credit card (we accept Visa and MasterCard), the credit card number, the card's expiry date and their signature.

Transcript fees must accompany all orders.

Incomplete orders cannot be processed.

Restriction

In accordance with University policy, transcripts will not be released to students who have an outstanding account with the University.